Patient Access Specialist

OhioHealth; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

OhioHealth is seeking a Hospital Registration professional to begin the revenue cycle by collecting accurate patient demographic and financial information. You will provide excellent customer service during encounters with patients and families and support OhioHealth physicians and associates.

Responsibilities include identifying patients in the EMR, handling registrations across care sites, verifying insurance, and processing authorizations while maintaining confidentiality and quality care.

Qualifications

• Excellent communication, organization, and customer service skills.
• Basic computer skills.
• One to two years previous experience in a medical office setting.

Responsibilities

• Identifies patient in EMR system accurately.
• Enters demographic and financial information through standard work process to complete registration.
• Provides exceptional customer service during encounters with patients, families, visitors, and OhioHealth physicians and associates.
• Performs registration functions in any of the Patient Access areas.
• Uses knowledge of CPT codes to accurately select codes from clinical descriptions.
• Verifies insurance eligibility using online systems or payer websites.
• Secures and tracks insurance authorizations and processed patients.
• Educates patients on MyChart activation and hospital procedures.

Skills

Excellent communication

Customer service

Basic computer skills

Healthcare office experience

Education

High School or GED

Job description

OhioHealth is seeking a Hospital Registration professional to begin the revenue cycle by collecting accurate patient demographic and financial information. You will provide excellent customer service during encounters with patients and families and support OhioHealth physicians and associates.

Responsibilities include identifying patients in the EMR, handling registrations across care sites, verifying insurance, and processing authorizations while maintaining confidentiality and quality care.