Patient Access Services Manager: Elevate Care & Revenue

Springfield Memorial Hospital; United States; On-site; USD 67,000 - 104,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health and dental insurance

Job summary

Memorial Health in the United States is seeking a Manager, Patient Access Services to lead registration operations across its affiliates. You will direct daily activities, ensure efficient service, and oversee quality review of registration processes.

The role partners with hospital leadership, analyzes admissions trends, provides revenue cycle insights, and drives improvements while maintaining compliance. Strong leadership, communication, and analytic skills are essential.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Accounting, or related field required.
• Associate degree with equivalent work experience or HFMA/HBI certification also considered.
• Minimum of three (3) years of supervisory or management experience required.

Responsibilities

• Oversee patient registration operations across Memorial Health affiliates.
• Lead daily department activities and ensure efficient operations.
• Review and resolve registration issues and monitor performance metrics.
• Ensure compliance with policies and regulatory requirements.
• Lead process improvements and governance within Patient Access.

Skills

Leadership

Analytical skills

Regulatory knowledge

Customer service

Team development

Communication

Education

Bachelor's degree in Business Administration, Healthcare Administration, Accounting, or related field

Associate degree with equivalent work experience or HFMA/HBI certification

Tools

Cerner

Electronic Health Record systems

Job description

Memorial Health in the United States is seeking a Manager, Patient Access Services to lead registration operations across its affiliates. You will direct daily activities, ensure efficient service, and oversee quality review of registration processes.

The role partners with hospital leadership, analyzes admissions trends, provides revenue cycle insights, and drives improvements while maintaining compliance. Strong leadership, communication, and analytic skills are essential.