Patient Access & Service Advocate

Vanderbilt Health; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Vanderbilt Health in the United States is seeking an administrative receptionist in Primary Care to support patient flow and front-desk operations. You will greet patients, verify information, and coordinate visits.

Responsibilities include scheduling, insurance verification, payments collection, and maintaining HIPAA compliance. A High School Diploma or GED is required; prior experience is a plus, and you will join a team dedicated to accessible, compassionate care.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare front desk or office setting preferred.
• Excellent customer service and communication skills.

Responsibilities

• Conducts patient check-in and check-out.
• Manages reception area and welcome tablets; verifies patient information.
• Schedules appointments and communicates with patients and clinical staff.
• Obtains and loads insurance information, performs verification, and assists with billing-related questions while maintaining HIPAA compliance.

Education

High School Diploma or GED

Job description

Vanderbilt Health in the United States is seeking an administrative receptionist in Primary Care to support patient flow and front-desk operations. You will greet patients, verify information, and coordinate visits.

Responsibilities include scheduling, insurance verification, payments collection, and maintaining HIPAA compliance. A High School Diploma or GED is required; prior experience is a plus, and you will join a team dedicated to accessible, compassionate care.