Patient Access & Registration Specialist

Vanderbilt Health; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Vanderbilt Health in Nashville is seeking an Admissions/Reception Administrator to manage onsite registration, arrival and discharge processes, and insurance validation. You will resolve issues related to registration, billing, and payments while maintaining patient-centered service.

Role requires attention to detail, strong communication, and ability to work with diverse teams to ensure smooth patient experiences and accurate data entry in hospital systems.

Qualifications

• Ability to ensure documentation is complete, accurate and compliant.
• Ability to analyze issues and form judgments.
• Efficient and accurate transcription of information into electronic systems.

Responsibilities

• Performs all assigned area functions per departmental guidelines.
• Performs administrative functions to ensure the department operates according to policies, procedures and protocols.
• Ensures all cases are entered accurately and thoroughly into admissions/billing systems.
• Provides customer service and status updates in waiting rooms, rooms, and prior to patient departure.
• Requests payment and provides payment plan information for patient balances as needed.

Skills

Documentation

Critical Thinking

Data Entry

Customer Service

System Knowledge

Education

High School Diploma or GED

Job description

Vanderbilt Health in Nashville is seeking an Admissions/Reception Administrator to manage onsite registration, arrival and discharge processes, and insurance validation. You will resolve issues related to registration, billing, and payments while maintaining patient-centered service.

Role requires attention to detail, strong communication, and ability to work with diverse teams to ensure smooth patient experiences and accurate data entry in hospital systems.