Patient Access & Scheduling Specialist (Part Time)

Health Partners Plans; New Jersey; On-site; USD 21,000 - 32,000; Part time

Job summary

Health Partners Plans is seeking a Central Scheduling Representative (Part Time) to support patient access within the Jefferson Health System framework. The role emphasizes accurate data entry, strong customer service, and efficient scheduling across multiple channels.

Responsibilities include scheduling, registration, insurance verification, and directing callers to appropriate services. Prior experience in scheduling and medical terminology is preferred; bilingual skills are a plus.

Qualifications

• 1 year of related scheduling or call center experience.
• Accuracy and attention to detail.
• Analytical thinking and multitasking abilities.
• Ability to handle high call volumes and data entry.
• Knowledge of medical terminology is a plus.

Responsibilities

• Schedule patient appointments and register in the EMR.
• Verify demographics and insurance eligibility.
• Direct callers to appropriate health services.
• Coordinate referrals and maintain data quality.
• Maintain compliance with privacy and departmental policies.

Skills

Accuracy

Analytical thinking

Calendaring

Customer interaction

Customer service management

Decision making

Effective communications

Information capture

Leadership

Listening

Relationship management

Teamwork

Education

High School Diploma/GED

Tools

EMR

Scheduling software

Telephony software

Job description

Health Partners Plans is seeking a Central Scheduling Representative (Part Time) to support patient access within the Jefferson Health System framework. The role emphasizes accurate data entry, strong customer service, and efficient scheduling across multiple channels.

Responsibilities include scheduling, registration, insurance verification, and directing callers to appropriate services. Prior experience in scheduling and medical terminology is preferred; bilingual skills are a plus.