Patient Access & Scheduling Specialist III

ADP, Inc.; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

ADP, Inc. in Kenner, LA, is seeking a full-time front desk associate to support patient scheduling and registrations in a medical office setting.

The role involves greeting patients, updating records, routing calls, and processing payments while coordinating with nursing staff and management to ensure timely triage and accurate data entry. Strong communication and computer skills are essential for daily operations.

Qualifications

• AA or BS degree with 2+ years of medical office experience, or bilingual with 5+ years in medical office.
• Must be able to read, write, speak and understand English fluently.
• Must be computer literate.

Responsibilities

• Answer and route incoming calls; take messages as needed.
• Greet patients for appointments and confirm registration details.
• Update patient registration information in EHS.
• Notify nurse of emergency walk-ins for triage.
• Schedule appointments using center lists and input data.
• Handle financial duties following finance protocols.
• Rotate to Call Center as needed.
• Create templates and enter data from screening forms.

Skills

Medical office experience

Bilingual

Telephone etiquette

Education

AA or BS degree

2+ years medical office experience

Tools

Patient management system (EHS)

Job description

ADP, Inc. in Kenner, LA, is seeking a full-time front desk associate to support patient scheduling and registrations in a medical office setting.

The role involves greeting patients, updating records, routing calls, and processing payments while coordinating with nursing staff and management to ensure timely triage and accurate data entry. Strong communication and computer skills are essential for daily operations.