Dental Office Patient Care Coordinator

ADP, Inc.; Marrero (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

ADP, Inc. is seeking a Dental Patient Support Specialist in Marrero, LA to assist the dental team and patients with administrative tasks. The role focuses on patient interaction, appointment scheduling, insurance verification, and efficient records management.

The ideal candidate will have a high school diploma, up to one year in a dental/healthcare setting, and a professional, compassionate approach to patient care. Bilingual ability is a plus and background checks apply.

Qualifications

• High school diploma or equivalent required.
• 1 year of dental/healthcare experience preferred.
• Bilingual a plus.

Responsibilities

• Greet patients and explain procedures to patients.
• Schedule, confirm, and reschedule appointments, maintaining accurate records.
• Collect patient information including medical and dental history and insurance details.
• Verify insurance coverage and assist with billing inquiries.
• Maintain accurate patient records and document treatments and communications.
• Process payments and explain charges to patients; assist with payment plans.
• Coordinate treatment plans and follow-up care with patients.

Skills

Patient interaction

Scheduling

Insurance knowledge

Billing basics

Communication

Education

High school diploma or equivalent

Associate degree or relevant certifications (plus)

Tools

Office software

Job description

ADP, Inc. is seeking a Dental Patient Support Specialist in Marrero, LA to assist the dental team and patients with administrative tasks. The role focuses on patient interaction, appointment scheduling, insurance verification, and efficient records management.

The ideal candidate will have a high school diploma, up to one year in a dental/healthcare setting, and a professional, compassionate approach to patient care. Bilingual ability is a plus and background checks apply.