Front Office Leader: Patient Access

Automatic Data Processing, Inc.; Florida; On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid Vacation and sick leave

401k Retirement Plan w/Company Match

Paid Holidays

Job summary

ADP, Inc. is seeking a Patient Access Supervisor to oversee the front office and Patient Service Representatives. You will supervise daily operations and provide backup coverage as needed to ensure smooth patient flow.

The role requires strong multitasking and communication skills, with preference for supervisory experience and a related degree. This position supports a community health setting and emphasizes teamwork and professional patient interaction.

Qualifications

• High School Diploma or GED equivalent; AA Degree in related field, preferred.
• Minimum of one year of registration experience; supervisory/management experience preferred.
• Strong multi-tasking, organizational, and detail-oriented skills.
• Organized and structured; able to work independently with minimal supervision.
• Must be qualified in Basic Life Support techniques.
• Ability to communicate effectively with staff, patients and medical staff.

Responsibilities

• Supervise day-to-day operations of the front office and Patient Service Representatives.
• Provide backup coverage as a working supervisor in the absence of the Patient Services Representative when necessary.

Skills

Multitasking

Organizational skills

Detail-oriented

Communication skills

Independent work

Basic Life Support

Education

High School Diploma or GED

AA degree in related field

Job description

POSITION TITLE: PATIENT ACCESS SUPERVISOR

CLASSIFICATION: Non - Exempt

SUMMARY: The Patient Access Supervisor (PAS) works as part of the administrative and medical office team and is responsible for supervising the day-to-day operations of the front office and Patient Service Representatives. The PAS will also provide backup coverage as a working supervisor in the absence of the Patient Services Representative (PAR), when necessary.

QUALIFICATIONS:

• High School Diploma or GED equivalent; AA Degree in related field, preferred.
• A minimum of one (1) year of registration experience; preferably in a Community Health Center setting. Supervisory/Management experience preferred.
• Must demonstrate strong multi-tasking, organizational, and detail-oriented skills.
• Organized and structured
• Ability to work independently with minimal supervision.
• Must be qualified in Basic Life Support techniques.
• The ability to communicate effectively in person and on the telephone with other staff, public, the patients and the medical staff of the Community Health Center(s).

BENEFITS AND LEAVE:

• Paid Vacation and sick leave
• 401k Retirement Plan w/Company Match
• Paid Holidays

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