Medical Office Front Desk Coordinator: Patient Scheduling

ADP, Inc.; Wilmington (NC); On-site; USD 23,000 - 26,000; Full time

Job summary

ADP, Inc. in the United States is seeking a Front Desk Receptionist to support the medical office team. The role requires a minimum of one year of experience and includes check-in/check-out, patient registration, scheduling, and basic clerical duties.

You will greet patients, handle referrals and payments, protect patient confidentiality, scan records in the EMR, and maintain a clean reception area. This full-time position requires excellent communication and organization in a busy clinical

Qualifications

• Minimum of one year experience in a medical office or similar setting.
• Proficiency in patient check-in and check-out processes.

Responsibilities

• Greet patients and visitors in person or by phone.
• Register patient accounts and process appointments.
• Process outgoing referrals.
• Schedule patient appointments.
• Handle payment collections and postings.
• Optimize patient satisfaction and provider time through scheduling.
• Notify providers and clinical staff of patient arrivals.
• Scan medical records in EMR (paper, CD images).
• Maintain patient confidentiality of personal and financial information.
• Answer the telephone.
• Maintain the reception area cleanliness.

Skills

1 year experience

Job description

ADP, Inc. in the United States is seeking a Front Desk Receptionist to support the medical office team. The role requires a minimum of one year of experience and includes check-in/check-out, patient registration, scheduling, and basic clerical duties.

You will greet patients, handle referrals and payments, protect patient confidentiality, scan records in the EMR, and maintain a clean reception area. This full-time position requires excellent communication and organization in a busy clinical