Patient Access & Scheduling Specialist I

archildrens; Town of Springdale (WI); On-site; USD 23,000 - 30,000; Full time

Job summary

Arkansas Children's is seeking a front desk/registration professional for the Bentonville Ortho Clinic. You will schedule patient appointments, verify insurance, and register patients efficiently to create a positive first impression for families seeking orthopedic care.

The role involves completing registrations and discharge activities, collecting co-pays, activating MyChart, and coordinating follow-up appointments.

Qualifications

• Customer service experience in a healthcare setting.
• Good communication and interpersonal skills.
• Ability to manage scheduling and registrations.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification.
• Completes discharge scheduling and ensures follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers and floats between locations.
• Collaborates with clinical partners to optimize patient communication and clinic flow.
• Actively supports patient satisfaction initiatives including surveys.

Skills

Customer service

Communication

Scheduling

Education

High school diploma or GED

Tools

MyChart

Job description

Arkansas Children's is seeking a front desk/registration professional for the Bentonville Ortho Clinic. You will schedule patient appointments, verify insurance, and register patients efficiently to create a positive first impression for families seeking orthopedic care.

The role involves completing registrations and discharge activities, collecting co-pays, activating MyChart, and coordinating follow-up appointments.