Patient Services Specialist - Front Desk

OrthoArkansas; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

OrthoArkansas is seeking a Patient Services Representative to be the first point of contact for patients. The role involves greeting patients, handling check-ins/outs, managing insurance information, processing referrals, collecting copays, and assisting with scheduling in a clinical setting.

The position requires strong interpersonal and communication skills, basic 10-Key, word processing, and typing abilities, and a willingness to work in a fast-paced medical office.

Qualifications

• Equivalent to a high school diploma or GED.
• 0 to 6 months of related experience and/or training, or an equivalent combination of education and experience.
• Mental alertness and adaptability to office routines and medical office environments.
• Previous experience in a clinical setting is preferred.

Responsibilities

• Greet every patient with a warm and friendly smile and welcome them on arrival.
• Manage patient check-ins and check-outs with accurate procedures.
• Collect copays and handle payments with precision and care.

Skills

Interpersonal skills

Customer service

Communication

Education

High School Diploma or GED

Tools

10-Key

Word processing

Typing

Job description

OrthoArkansas is seeking a Patient Services Representative to be the first point of contact for patients. The role involves greeting patients, handling check-ins/outs, managing insurance information, processing referrals, collecting copays, and assisting with scheduling in a clinical setting.

The position requires strong interpersonal and communication skills, basic 10-Key, word processing, and typing abilities, and a willingness to work in a fast-paced medical office.