Orthopedic Clinic Scheduler & Registration Specialist

Nationwide Children's Hospital; Columbus (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Nationwide Children's Hospital is seeking a full-time Patient Access/Registration Clerk to manage scheduling for outpatient clinics and pre-register patients. The role requires collecting demographics, insurance details, and physician information accurately, with cross-training in department registration and check-in processes.

The ideal candidate has a high school diploma (Associates preferred), strong communication skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Associates degree preferred.

Responsibilities

• Schedules outpatient appointments and coordinates changes (cancellations/rescheduling).
• Interviews and pre-registers patients; obtains demographics and insurance information.
• Verifies insurance eligibility and pre-certification and notes physician referral requirements.
• Assists in identifying self-pay patients and guides them to financial assistance.
• Supports training of new employees.

Skills

Problem solving

Multi-tasking

Customer service

Communication skills

Bilingual abilities

Education

High school diploma

Associates degree

Job description

Nationwide Children's Hospital is seeking a full-time Patient Access/Registration Clerk to manage scheduling for outpatient clinics and pre-register patients. The role requires collecting demographics, insurance details, and physician information accurately, with cross-training in department registration and check-in processes.

The ideal candidate has a high school diploma (Associates preferred), strong communication skills, and the ability to multi-task in a fast-paced environment.