Patient Access & Scheduling Specialist

Arkansas Children's; Little Rock (AR); On-site; USD 2,659,000 - 3,320,000; Part time

Job summary

Arkansas Children's in Little Rock, AR, is seeking a part-time Access Primary Care Clinic receptionist to manage patient scheduling and registration for outpatient clinics, ensuring accurate demographic and insurance information.

The role greets patients, supports referrals, handles co-pays, activates MyChart, and coordinates discharge scheduling and follow-up appointments, contributing to a positive first impression and smooth clinic flow.

Qualifications

• Schedules all patient appointments and ensures referrals are obtained.
• Greets patients and ensures accurate registration and insurance information.
• Completes discharge scheduling and follow-up appointments.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Education

High school diploma or GED

Tools

MyChart

Job description

Arkansas Children's in Little Rock, AR, is seeking a part-time Access Primary Care Clinic receptionist to manage patient scheduling and registration for outpatient clinics, ensuring accurate demographic and insurance information.

The role greets patients, supports referrals, handles co-pays, activates MyChart, and coordinates discharge scheduling and follow-up appointments, contributing to a positive first impression and smooth clinic flow.