Patient Access & Scheduling Specialist I (PRN)

Intermountain Healthcare Inc.; Butte (MT); On-site; USD 26,000 - 35,000; Full time

Job summary

Intermountain Health in Butte, MT, is seeking a Patient Access Registration Specialist I (PRN) to greet patients, verify demographics, insurance and financial information, and schedule procedures.

The role handles co-pays and balances, explains payment options, and coordinates with clinical staff to keep patient flow smooth while maintaining strict privacy standards in our electronic health system.

Qualifications

• High School diploma or equivalent preferred.
• Healthcare customer service experience required.
• Proficient computer skills including MS Office, internet and email.
• Epic experience preferred.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Intermountain Health in Butte, MT, is seeking a Patient Access Registration Specialist I (PRN) to greet patients, verify demographics, insurance and financial information, and schedule procedures.

The role handles co-pays and balances, explains payment options, and coordinates with clinical staff to keep patient flow smooth while maintaining strict privacy standards in our electronic health system.