Patient Access & Scheduling Specialist - Full-Time

Pchsak; Soldotna (AK); On-site; USD 29,000 - 30,000; Full time

Job summary

PCHS seeks a Patient Access Coordinator for Soldotna and Kenai locations. The role supports patient access, appointment coordination, and front desk operations, ensuring smooth clinic flow and clear policy communication.

The ideal candidate will have an HS Diploma, at least one year as a front desk assistant, and strong communication skills. EHR proficiency and teamwork are required to succeed.

Qualifications

• HS Diploma is required for the role.
• Experience as a front desk administrative assistant preferred.
• Strong written and verbal communication skills are essential.

Responsibilities

• Answer and screen telephone calls with professional etiquette.
• Make and confirm patient appointments and coordinate with clinical staff.
• Explain office policies and programs to patients clearly.
• Enter data accurately into the electronic health records system.
• Assist patients with paperwork and ensure form completeness.
• Verify insurance coverage and assist with referrals as needed.

Skills

Telephone etiquette

Written & verbal communication

Appointment scheduling

Data entry

Front desk operations

Customer service

Education

HS Diploma

Tools

Electronic Health Records

Front desk software

Job description

PCHS seeks a Patient Access Coordinator for Soldotna and Kenai locations. The role supports patient access, appointment coordination, and front desk operations, ensuring smooth clinic flow and clear policy communication.

The ideal candidate will have an HS Diploma, at least one year as a front desk assistant, and strong communication skills. EHR proficiency and teamwork are required to succeed.