Client Access & Scheduling Specialist - Growth & PTO

Alaska-Behavioral-Health; Anchorage (AK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Two healthcare options for employees +

401k with immediate vesting and up to

Job summary

Alaska Behavioral Health in Anchorage is seeking a Client Access Coordinator to join the busy clinic operations. You will handle calls, schedule appointments across Clinical, Medical, and Primary Care services, and verify client information.

This full-time, non-exempt role offers generous benefits, competitive hourly pay, and opportunities to support diverse clients while coordinating with clinical and administrative teams to ensure smooth check-in and care delivery.

Qualifications

• At least two years of relevant experience or equivalent coursework/experience in medical or behavioral health preferred.
• Ability to work effectively with a large, diverse client and staff population.
• Reliability, flexibility, patience, and the ability to work efficiently in a fast-paced environment.

Responsibilities

• Handle incoming calls and route to appropriate department or staff member.
• Schedule appointments for new and existing clients across Clinical, Medical, and Primary Care services.
• Collect and verify contact, demographic, and insurance information from clients.
• Assist with day-to-day operations of AKBH clinics, including check-in/check-out processes.
• Communicate and coordinate client and clinic needs to appropriate staff members.

Job description

Alaska Behavioral Health in Anchorage is seeking a Client Access Coordinator to join the busy clinic operations. You will handle calls, schedule appointments across Clinical, Medical, and Primary Care services, and verify client information.

This full-time, non-exempt role offers generous benefits, competitive hourly pay, and opportunities to support diverse clients while coordinating with clinical and administrative teams to ensure smooth check-in and care delivery.