Patient Access & Scheduling Specialist (Float Pool)

HonorHealth; Phoenix (AZ); On-site; USD 21,000 - 29,000; Full time

Job summary

HonorHealth in Phoenix is seeking a dedicated Patient Access Associate to serve as the first point of contact for customers. The role supports clerical and patient-facing duties, including scheduling, registration, data entry, and chart maintenance, ensuring a smooth patient flow.

Candidates should have a High School Diploma or GED; healthcare exposure is preferred. The position emphasizes HIPAA compliance, teamwork, and compassionate interaction with patients and families in a fast-paced

Qualifications

• 1 year in healthcare or scheduling/registration preferred.
• Experience with patient charting and medical terminology is a plus.
• Familiarity with insurance requests and patient communications preferred.

Responsibilities

• Greet and assist customers at the first point of contact.
• Answer calls, route information, and guide patients to the correct department.
• Handle registration, scheduling, and data entry for procedures.
• Maintain accurate patient charts and coordinate with physicians' offices.
• Obtain authorizations and document payments and deposits when applicable.
• Maintain office supplies and perform other duties as assigned.

Skills

Customer service

Scheduling

Registration

Data entry

HIPAA knowledge

Education

High School Diploma or GED

Tools

PACS system

Job description

HonorHealth in Phoenix is seeking a dedicated Patient Access Associate to serve as the first point of contact for customers. The role supports clerical and patient-facing duties, including scheduling, registration, data entry, and chart maintenance, ensuring a smooth patient flow.

Candidates should have a High School Diploma or GED; healthcare exposure is preferred. The position emphasizes HIPAA compliance, teamwork, and compassionate interaction with patients and families in a fast-paced