Patient Access & Scheduling Specialist (Epic)

University of California - San Diego Medical Centers; San Diego (CA); Sur place; USD 73 000 - 80 000; Plein temps

Résumé du poste

University of California - San Diego Medical Centers seeks a Front Desk Coordinator to support Cancer Services across La Jolla, Hillcrest, Kearny Mesa and North County, handling front desk, scheduling and template duties.

Responsibilities include greeting patients, checking in/out, updating appointments, verifying insurance, and expediting Epic orders while coordinating with physicians and clinic staff.

Qualifications

• Three (3) years of experience in a large healthcare setting.
• Proven scheduling experience and call center coverage.

Responsabilités

• Greet patients and handle check-in/check-out.
• Schedule and update appointments; coordinate with clinic teams.
• Review and reconcile provider templates and clinic schedules; update templates in Epic.
• Support call center coverage and verify insurance/authorizations.
• Assist with admissions and patient-related requests; liaise with physicians and staff.

Connaissances

Customer service

Scheduling

Multi-system work

Communication

Outils

Epic

Excel

QGenda

Description du poste

University of California - San Diego Medical Centers seeks a Front Desk Coordinator to support Cancer Services across La Jolla, Hillcrest, Kearny Mesa and North County, handling front desk, scheduling and template duties.

Responsibilities include greeting patients, checking in/out, updating appointments, verifying insurance, and expediting Epic orders while coordinating with physicians and clinic staff.