Patient Access & Scheduling Specialist

Yerington Paiute Tribe; Yerington (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Yerington Paiute Tribe health clinic is seeking a Patient Registration Specialist to provide courteous customer service and coordinate patient registration, intake, scheduling, and administrative support. The role emphasizes accurate data collection, HIPAA compliance, and confidentiality while supporting clinic efficiency.

Responsibilities include greeting patients, registering and updating demographics, scheduling appointments, verifying insurance, and maintaining documentation in the EHR.

Qualifications

• Knowledge of general office procedures and customer service practices.
• Knowledge of EHR, scheduling systems, and basic medical terminology preferred.
• HIPAA regulations and patient confidentiality requirements.

Responsibilities

• Greet patients and visitors professionally.
• Register patients and verify and update demographic and insurance information in the EHR.
• Schedule, reschedule, and confirm appointments per clinic procedures.
• Answer phone calls and assist with appointment requests.
• Verify insurance and eligibility documentation.
• Obtain and scan ID/insurance cards and referrals into the patient record.
• Prepare patient charts and intake documents; assist with paperwork.
• Coordinate check-in/check-out and collect co-payments as required.
• Maintain accurate records and assist clinical staff with admin tasks.
• Maintain reception areas and uphold HIPAA confidentiality.

Skills

Customer service

Communication

Attention to detail

Multitasking

Confidentiality

Teamwork

Education

High School Diploma or GED

Tools

Electronic Health Record (EHR) system

Scheduling software

Microsoft Office

Job description

Yerington Paiute Tribe health clinic is seeking a Patient Registration Specialist to provide courteous customer service and coordinate patient registration, intake, scheduling, and administrative support. The role emphasizes accurate data collection, HIPAA compliance, and confidentiality while supporting clinic efficiency.

Responsibilities include greeting patients, registering and updating demographics, scheduling appointments, verifying insurance, and maintaining documentation in the EHR.