Patient Access & Scheduling Specialist

ROG Orthodontics; Wyomissing (Berks County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) matching

Flexible spending accounts

Health savings accounts

Employee assistance program

Annual bonus opportunities

Job summary

ROG Orthodontics is seeking a Scheduling Coordinator to manage patient intake and scheduling with the practice and doctors. The role emphasizes accuracy, attention to detail, and high-quality customer service in a fast-paced environment.

The position offers bonus opportunities along with a comprehensive benefits package including medical/dental/vision, a 401(k) plan with match, flexible spending accounts, health savings accounts, an employee assistance program, and additional benefits.

Qualifications

• 1-3 years of scheduling or front-office experience
• Experience handling patient intake and scheduling is preferred

Responsibilities

• Schedule, authorize and send pertinent medical records/orders for appointments
• Maintain a positive, friendly attitude and deliver excellent customer service to patients
• Coordinate patient schedule and flow for the practice and doctors with accuracy
• Be receptive to training and coaching on best practices
• Maintain an organized workspace
• Coordinate with team members and doctors for scheduling issues
• Other duties as required related to the position

Skills

Customer service

Communication

Attention to detail

Organizational skills

Education

High school diploma

Job description

ROG Orthodontics is seeking a Scheduling Coordinator to manage patient intake and scheduling with the practice and doctors. The role emphasizes accuracy, attention to detail, and high-quality customer service in a fast-paced environment.

The position offers bonus opportunities along with a comprehensive benefits package including medical/dental/vision, a 401(k) plan with match, flexible spending accounts, health savings accounts, an employee assistance program, and additional benefits.