Patient Access & Scheduling Specialist

CHI; Williston (ND); On-site; USD 2,755,000 - 3,857,000; Full time

Job summary

CHI Williston Health in Williston, ND is seeking a Patient Access Representative to guide patients through registration, scheduling and insurance verification across key access points, ensuring accurate records and clear communication of financial responsibilities.

You will manage registration workflows, handle patient documents, and provide compassionate service during high-volume periods while using electronic health record systems. The role emphasizes accuracy and patient-centered care.

Qualifications

• High School Diploma or GED is required on hire.
• 1 year relevant healthcare experience preferred, with knowledge of registration procedures and payer rules.

Responsibilities

• Register patients at assigned access points with accurate demographics and insurance data.
• Scan, index and manage patient documents to support registration, billing and clinical workflows.
• Explain financial responsibilities to patients and collect payments when appropriate.
• Schedule and adjust appointments to ensure timely access to care.
• Identify and resolve routine registration or insurance discrepancies following defined workflows.
• Provide patient support via phone and other approved channels, documenting interactions.

Skills

Patient registration

Insurance verification

EHR systems

Communication

Education

High School Diploma or GED

Job description

CHI Williston Health in Williston, ND is seeking a Patient Access Representative to guide patients through registration, scheduling and insurance verification across key access points, ensuring accurate records and clear communication of financial responsibilities.

You will manage registration workflows, handle patient documents, and provide compassionate service during high-volume periods while using electronic health record systems. The role emphasizes accuracy and patient-centered care.