Patient Access & Scheduling Specialist

University Hospitals; Westlake (OH); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

University Hospitals in Westlake, OH is seeking a Patient Access Representative to be the first point of contact for patients and families. You will verify demographics, insurance and payment information, assist with MyChart enrollment, and schedule appointments while delivering exceptional service.

You will work with the care team to streamline patient processing, support revenue cycle activities, and ensure accurate data entry and PHI compliance during every interaction.

Competenze

• No specific degree required; emphasis on patient service skills.
• Familiarity with EPIC systems and MyChart is beneficial.
• Strong communication and data entry accuracy essential.

Mansioni

• Check patients in/out and collect payments with accuracy.
• Answer phones, schedule appointments, and assist with MyChart enrollment.
• Enter and verify demographic, insurance, and billing information.
• Support care team, coordinate referrals, and maintain PHI security.

Descrizione del lavoro

University Hospitals in Westlake, OH is seeking a Patient Access Representative to be the first point of contact for patients and families. You will verify demographics, insurance and payment information, assist with MyChart enrollment, and schedule appointments while delivering exceptional service.

You will work with the care team to streamline patient processing, support revenue cycle activities, and ensure accurate data entry and PHI compliance during every interaction.