Patient Access & Scheduling Specialist

Nationwide Children's Hospital; Westerville (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

Nationwide Children’s Hospital in Ohio seeks a patient access clerk to greet and register patients, answer calls, and schedule appointments. You will pull and file medical charts as indicated and verify demographics and insurance information to ensure proper coverage.

Responsibilities include screening insurance eligibility, guiding customers on pre-certification and referral requirements, and assisting patients who may need financial assistance.

Qualifications

• High School Diploma or equivalent is required.
• Associate’s Degree is preferred for advancement.

Responsibilities

• Greet and register patients and answer telephone calls.
• Schedule appointments and pull/file medical charts as indicated.
• Obtain accurate demographics, insurance, and physician information on registrations.
• Screen customer data for insurance eligibility and pre-certification requirements.
• Assist in identifying self-pay patients and referring to financial assistance.
• Maintain communication with departments and clinical staff involved with Patient Access.

Skills

Computer skills

Administrative skills

Education

High School Diploma or equivalent

Associate’s Degree

Job description

Nationwide Children’s Hospital in Ohio seeks a patient access clerk to greet and register patients, answer calls, and schedule appointments. You will pull and file medical charts as indicated and verify demographics and insurance information to ensure proper coverage.

Responsibilities include screening insurance eligibility, guiding customers on pre-certification and referral requirements, and assisting patients who may need financial assistance.