Patient Access Specialist

10 Nationwide Children's Hospital; Columbus (OH); On-site; USD 36,000 - 54,000; Part time

Job summary

Ideal candidates have a High School Diploma or equivalent (Associate’s degree preferred) and strong computer/administrative skills with a focus on exceptional customer service in a healthcare setting.

Qualifications

• Interviews and registers patients, schedules appointments, and obtains demographic and insurance information.
• Screens patient data to ensure insurance eligibility and pre-certification requirements.
• Maintains clear communication with clinical staff and supports onboarding of new employees.

Responsibilities

• Provides excellent customer service to patients and families.
• Gathers and verifies physician and insurance information.
• Assists in shadowing and precepting of new staff.

Skills

Customer service

Administrative skills

Computer skills

Education

High School Diploma or equivalent

Associate’s Degree, preferred

Job description

Ideal candidates have a High School Diploma or equivalent (Associate’s degree preferred) and strong computer/administrative skills with a focus on exceptional customer service in a healthcare setting.