Ambulatory Patient Access Specialist

10 Nationwide Children's Hospital; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Nationwide Children's Hospital in Columbus, OH, is looking for a Patient Access Clerk to greet and register patients, answer incoming calls, and help schedule appointments in a fast-paced healthcare setting. The role requires strong communication, attention to detail, and an ability to multi-task at a busy front desk while delivering exceptional customer service to patients and families.

You will collect demographic and insurance information, verify eligibility, and coordinate with clinical

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required depending on position.
• One year of health care experience preferred.

Responsibilities

• Greet and register patients and answer telephone calls.
• Schedule appointments and pull/file medical charts when indicated.
• Obtain demographic, insurance, and physician information on registrations.
• Screen patient data for insurance eligibility and pre-certifications.
• Communicate requirements and coordinate with clinical staff to ensure smooth patient flow.

Skills

Computer skills

Administrative skills

Education

High School Diploma

Associate’s Degree

Job description

Nationwide Children's Hospital in Columbus, OH, is looking for a Patient Access Clerk to greet and register patients, answer incoming calls, and help schedule appointments in a fast-paced healthcare setting. The role requires strong communication, attention to detail, and an ability to multi-task at a busy front desk while delivering exceptional customer service to patients and families.

You will collect demographic and insurance information, verify eligibility, and coordinate with clinical