Patient Access Specialist: Registration, Scheduling & Insurance

Nationwide Children's Hospital; Delaware (OH); On-site; USD 20,664 - 26,174; Full time

Job summary

Nationwide Children’s Hospital in Ohio seeks a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and file charts as needed.

The role emphasizes accurate demographics, insurance verification, and facilitating referrals, with collaboration across departments. Prior health care exposure and CPR may be required depending on position, with a focus on exceptional patient service.

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree preferred.
• One year healthcare experience preferred.
• CPR certification as required by position.

Responsibilities

• Greet and register patients and families.
• Answer telephone calls and schedule appointments.
• Obtain accurate demographic and insurance information.
• Screen patient data for insurance eligibility and pre-certification.
• Identify self-pay patients and refer to financial assistance when applicable.
• Coordinate with departments and clinical staff to ensure smooth workflow.
• Assist in shadowing/precepting new employees.

Skills

Computer skills

Administrative skills

Customer service

Education

High School Diploma or equivalent

Associate's Degree, preferred

Job description

Nationwide Children’s Hospital in Ohio seeks a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and file charts as needed.

The role emphasizes accurate demographics, insurance verification, and facilitating referrals, with collaboration across departments. Prior health care exposure and CPR may be required depending on position, with a focus on exceptional patient service.