Patient Access Concierge & Registration Specialist

Nationwide-Children; Columbus (OH); On-site; USD 30,000 - 36,000; Part time

Job summary

Nationwide Children's Hospital in Columbus, OH seeks a Patient Access Representative to greet and register patients, answer calls, and schedule appointments in a busy care setting.

The role requires obtaining accurate demographics, verifying insurance eligibility, and coordinating with clinical teams. It is contingent and non-benefits eligible; a high school diploma is required with healthcare experience preferred.

Qualifications

• High School Diploma or equivalent required.
• 1 year healthcare experience preferred.
• Strong customer service and organizational skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and register patients in a patient access area.
• Answer and route incoming calls.
• Schedule appointments and update patient records.
• Pull and file medical charts as needed.
• Verify insurance eligibility and collect demographic information.

Skills

Customer service

Computer skills

Administrative skills

Registration experience

Education

High School Diploma

Associate's Degree preferred

Tools

EPIC

MS Office

EMR systems

Job description

Nationwide Children's Hospital in Columbus, OH seeks a Patient Access Representative to greet and register patients, answer calls, and schedule appointments in a busy care setting.

The role requires obtaining accurate demographics, verifying insurance eligibility, and coordinating with clinical teams. It is contingent and non-benefits eligible; a high school diploma is required with healthcare experience preferred.