Patient Services Coordinator - Float to Texas Oncology

Us Oncology Inc; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator for our Texas Oncology site in Houston. This full-time role supports the Revenue Cycle Department at 7500 Fannin Street, Suite 1295, with occasional travel to other TxO sites. Typical hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.

As a hands-on supervisor notes, teamwork is valued. The position offers different levels (1, 2, or Sr) based on experience and can be filled at the level that matches your background.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office.
• Must complete required e-learning courses within 90 days.

Responsibilities

• Greet patients and visitors in a prompt, courteous and professional manner and check in patients.
• Provide and explain paperwork, collect and file forms, and update demographics and insurance data.
• Collect co-pays and balances and provide receipts to patients.
• Answer questions, route to appropriate personnel, and take thorough messages.
• Schedule and confirm appointments, provide directions and instructions.
• Record cancellations and reschedule appointments; notify staff accordingly.
• Perform general admin tasks and maintain lobby and office supplies; ensure confidentiality.

Skills

Reception experience

Microsoft Office

Customer service

HIPAA awareness

Education

High school diploma or equivalent

Tools

Scheduling software

Insurance forms processing

Job description

The US Oncology Network is seeking a Patient Services Coordinator for our Texas Oncology site in Houston. This full-time role supports the Revenue Cycle Department at 7500 Fannin Street, Suite 1295, with occasional travel to other TxO sites. Typical hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.

As a hands-on supervisor notes, teamwork is valued. The position offers different levels (1, 2, or Sr) based on experience and can be filled at the level that matches your background.