Remote Patient Access Specialist

Vail Health; United States; Remote; USD 34.000 - 52.000; Vollzeit

Zusammenfassung

Vail Health is seeking a patient registration and admissions specialist for a remote, full‑time role. You will handle patient intake, verify information, collect co‑payments, and coordinate associated tasks while delivering high-quality service.

Responsibilities include scheduling, record maintenance, audits for medical necessity, and compliance with CMS, HIPAA, and accreditation standards. English proficiency and clerical experience are required.

Qualifikationen

• Customer service experience in a healthcare or office setting.
• Clerical tasks and data entry demonstrated.
• Strong written and spoken English skills.

Aufgaben

• Registers patients and completes registration-related functions with consent and financial paperwork.
• Answers phones and related inquiries in a timely, customer-service oriented manner.
• Resolves non-clinical questions while maintaining excellent service.
• Performs audits for medical necessity and payor requirements across systems.
• Schedules procedures and educates patients on pre/post exam requirements.
• Maintains organized patient files and front desk supplies.
• Handles correspondence and routes queries to appropriate staff.
• Ensures HIPAA, EMTLA and Joint Commission compliance.

Kenntnisse

Customer service

Clerical experience

English proficiency

Jobbeschreibung

Vail Health is seeking a patient registration and admissions specialist for a remote, full‑time role. You will handle patient intake, verify information, collect co‑payments, and coordinate associated tasks while delivering high-quality service.

Responsibilities include scheduling, record maintenance, audits for medical necessity, and compliance with CMS, HIPAA, and accreditation standards. English proficiency and clerical experience are required.