Patient Access Scheduler — One-Call Scheduling & Liaison

13800 Primary Childrens Hospital; EE. UU.; Presencial; USD 28.000 - 43.000; Jornada completa

Descripción de la vacante

Intermountain Healthcare Inc. is seeking an Enhanced Scheduler to register and schedule patients across Intermountain facilities.

The role reviews insurance benefits, estimates costs, and explains payment options to patients, acting as a liaison between physicians and departments. Responsibilities include collecting demographics, entering data, and coordinating appointments while upholding patient privacy and organizational values.

Formación

• Demonstrated excellent communication and interpersonal skills.
• Experience managing multiple tasks or priorities.
• Demonstrated working knowledge of word processing, spreadsheet, email, and calendaring programs.
• Demonstrated typing proficiency.
• Demonstrated ability to work effectively in time sensitive situations.
• Demonstrated independent and critical decision making skills.

Responsabilidades

• Verify accuracy of EMPI link and report issues.
• Gather and verify required registration and scheduling information from the patient or representative.
• Enter patient demographics, insurance, and scheduling data into the database for billing and reporting.
• Explain legal documents per regulatory requirements; discuss insurance benefits and costs with the patient.
• Coordinate appointments across multiple locations within the system and liaise with physician offices.
• Document discussions with patients in the system and ensure accurate follow-up notes.
• Provide service with empathy, uphold Intermountain mission and standards, and maintain productivity.

Conocimientos

Excellent communication

Multitasking

Typing proficiency

Time management

Independent decision making

Bilingual Spanish

Medical terminology knowledge

CPT/ICD codes knowledge

Patient access experience

Health insurance industry knowledge

Descripción del empleo

Intermountain Healthcare Inc. is seeking an Enhanced Scheduler to register and schedule patients across Intermountain facilities.

The role reviews insurance benefits, estimates costs, and explains payment options to patients, acting as a liaison between physicians and departments. Responsibilities include collecting demographics, entering data, and coordinating appointments while upholding patient privacy and organizational values.