Patient Access & Scheduling Concierge

Intermountain Healthcare Inc.; Provo (UT); On-site; USD 28,000 - 43,000; Part time

Benefits offered by this job

Benefits eligible

Flexible schedule

Job summary

Intermountain Health Utah Valley Hospital in Provo, UT, is seeking an Enhanced Scheduler to register and schedule patients across facilities with a single call approach. The role involves reviewing benefits, estimated costs, and payment options with patients, gathering demographic and medical information, and ensuring accurate data entry for billing and reporting.

Responsibilities include coordinating appointments nationwide within the system, addressing patient inquiries, and maintaining

Qualifications

• Demonstrated excellent communication and interpersonal skills.
• Experience managing multiple tasks or priorities.
• Demonstrated working knowledge of word processing, spreadsheet, email, and calendaring programs.
• Demonstrated typing proficiency.
• Demonstrated ability to work effectively in time sensitive situations.
• Demonstrated independent and critical decision making skills.

Responsibilities

• Greet and assist patients and visitors with registration and scheduling.
• Input patient demographics, insurance, scheduling, and admission data accurately.
• Explain billing and scheduling details and obtain necessary documentation.
• Coordinate appointments across multiple locations within the system.
• Maintain accurate records and notes in the system for follow-up.
• Comply with training, policies, and confidentiality requirements.
• Mentor or train new employees as needed.

Skills

Communication

Multitasking

MS Office

Typing

Time management

Independent decision making

Job description

Intermountain Health Utah Valley Hospital in Provo, UT, is seeking an Enhanced Scheduler to register and schedule patients across facilities with a single call approach. The role involves reviewing benefits, estimated costs, and payment options with patients, gathering demographic and medical information, and ensuring accurate data entry for billing and reporting.

Responsibilities include coordinating appointments nationwide within the system, addressing patient inquiries, and maintaining