Patient Access & Scheduling Specialist

Healthcare Staffing; United States; On-site; USD 34,000 - 52,000; Full time

Job summary

Genesis HealthCare System is seeking a Patient Access Associate to greet patients and families, verify demographic and insurance data, and register patients for services. You will collect payments, provide financial guidance when needed, and ensure data integrity in the patient accounting system.

Responsibilities include obtaining signed orders, scanning documents, and coordinating with clinical staff to maintain smooth patient flow in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Accuracy, attentiveness to detail and time management are required.
• Must work in a collaborative, shared leadership environment.
• Thorough understanding of HIPAA confidentiality regulations.
• Ability to adapt to changing priorities and multitask.

Responsibilities

• Greets patients and family members, obtaining/verifying demographic, clinical, financial and insurance information.
• Registers patients in the accounting system and collects signatures on required forms.
• Scans and stores registration documents.
• Collects co-pays, co-insurances, deductibles and balances at check-in; provides financial education when needed.
• Verifies medical necessity and coordinates with physicians/staff for clarification when needed.
• Obtains signed orders for tests and procedures; files and scans documents.

Skills

Verbal communication

Written communication

Attention to detail

Time management

HIPAA compliance

Adaptability

Problem solving

Information retention

Education

High school diploma or equivalent

Job description

Genesis HealthCare System is seeking a Patient Access Associate to greet patients and families, verify demographic and insurance data, and register patients for services. You will collect payments, provide financial guidance when needed, and ensure data integrity in the patient accounting system.

Responsibilities include obtaining signed orders, scanning documents, and coordinating with clinical staff to maintain smooth patient flow in a fast-paced environment.