Patient Access & Scheduling Specialist

Saint Francis Hospital, Inc.; United States; On-site; USD 25,000 - 36,000; Full time

Job summary

Saint Francis Hospital, Inc. seeks a Patient Access Scheduler to ensure timely, accurate scheduling across assigned areas. The role supports patient flow by coordinating appointments and related services, Monday through Friday, 8:00am–4:30pm.

The position requires 1–2 years of related experience, a high school diploma or GED, and strong communication and organizational skills to manage fast-paced environments and liaise with hospital departments.

Qualifications

• 1–2 years related experience in scheduling or healthcare roles.
• Strong communication and organizational abilities.
• Familiarity with hospital diagnostic departments and insurance plans.

Responsibilities

• Promotes efficiency of the area(s) assigned through accurate scheduling.
• Schedules based on availability of resources and ensuring reduction of delay in services.
• Coordinates scheduling for any related services needed/required.
• Accepts and prioritizes incoming phone calls.
• Triages information for urgent procedure requests.
• Notifies appropriate personnel of scheduling changes/cancellations.
• Provides instructions as directed by clinical department or other appropriate staff member.
• Obtains all necessary and required information as defined by the department.
• Schedules correct procedure.
• Enters orders accurately and efficiently into clinical system.

Skills

Communication

Telephone skills

Customer relations

Organizational skills

Medical terminology

Office equipment

Multitasking (phone)

Education

High School Diploma or GED

Job description

Saint Francis Hospital, Inc. seeks a Patient Access Scheduler to ensure timely, accurate scheduling across assigned areas. The role supports patient flow by coordinating appointments and related services, Monday through Friday, 8:00am–4:30pm.

The position requires 1–2 years of related experience, a high school diploma or GED, and strong communication and organizational skills to manage fast-paced environments and liaise with hospital departments.