Patient Access Navigator — Central Scheduling

Saint Anthony Hospital; Chicago (IL); Sur place; USD 36 000 - 57 000; Plein temps

Résumé du poste

Saint Anthony Hospital in Chicago seeks a Patient Access Scheduler to manage scheduling requests from physicians and patients using manual and automated systems. You will collect demographics, insurance and financial information, assist with pre-registration and financial screening, and ensure payer guidelines are met.

Provide professional customer service and maintain accurate records. The role requires excellent multi-tasking, effective communication with patients and providers, and the

Qualifications

• Experience handling pre-registration and scheduling processes.
• Familiarity with insurance verification and payer guidelines.
• Strong customer service and communication skills.

Responsabilités

• Reviews scheduling requests from physician offices and patients for accuracy.
• Obtains demographic, insurance, and financial information for scheduling and pre-registration.
• Ensures medical necessity and payer guidelines for authorizations are met.
• Maintains records and notes within the hospital information system.
• Manages multiple tasks with professional customer service orientation.

Connaissances

Customer service

Communication

Insurance verification

Scheduling systems

Description du poste

Saint Anthony Hospital in Chicago seeks a Patient Access Scheduler to manage scheduling requests from physicians and patients using manual and automated systems. You will collect demographics, insurance and financial information, assist with pre-registration and financial screening, and ensure payer guidelines are met.

Provide professional customer service and maintain accurate records. The role requires excellent multi-tasking, effective communication with patients and providers, and the