Patient Access & Scheduling Specialist

nationwidechildrens; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Nationwide Children's Hospital is seeking a Patient Access Representative to greet and register patients, answer calls, and schedule appointments. You will collect demographic and insurance information, verify eligibility, and guide patients through registration procedures.

The role requires excellent customer service, strong organizational skills, and solid computer proficiency. An Associate's Degree is preferred; a High School diploma or equivalent is required; CPR certification may be

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree preferred.
• 1 year health care experience preferred.
• Strong customer service and organizational skills.
• Proficient computer skills.

Responsibilities

• Greet and register patients and interview them for registration.
• Answer telephone calls and schedule appointments.
• Gather and verify demographic and insurance information.
• Screen for insurance eligibility and pre-certification requirements.
• Assist in coordinating with other departments and staff.

Skills

Customer service

Administrative skills

Computer skills

Education

High School Diploma

Associate's Degree

Job description

Nationwide Children's Hospital is seeking a Patient Access Representative to greet and register patients, answer calls, and schedule appointments. You will collect demographic and insurance information, verify eligibility, and guide patients through registration procedures.

The role requires excellent customer service, strong organizational skills, and solid computer proficiency. An Associate's Degree is preferred; a High School diploma or equivalent is required; CPR certification may be