Patient Access & Scheduling Specialist

Nationwide Children's Hospital; Columbus (OH); On-site; USD 33,000 - 42,000; Full time

Job summary

Nationwide Children's Hospital in Columbus, OH seeks a Patient Access Representative to greet and register patients, answer calls, and schedule appointments. The role involves collecting accurate demographic and insurance information, ensuring eligibility, and guiding patients on requirements for pre-certification and referrals.

The position requires strong computer and administrative skills, with a preference for an Associate’s degree and at least one year in health care.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.
• One year of health care experience preferred.
• CPR certification may be required depending on position.

Responsibilities

• Greet and register patients in person and by phone.
• Answer and triage telephone calls.
• Schedule patient appointments and referrals.
• Pull and file medical charts when indicated.
• Coordinate with clinical staff and other departments.
• Assist in shadowing/precepting new staff members.

Skills

Customer service

Administrative skills

Computer skills

Education

High school diploma

Associate’s degree (preferred)

Job description

Nationwide Children's Hospital in Columbus, OH seeks a Patient Access Representative to greet and register patients, answer calls, and schedule appointments. The role involves collecting accurate demographic and insurance information, ensuring eligibility, and guiding patients on requirements for pre-certification and referrals.

The position requires strong computer and administrative skills, with a preference for an Associate’s degree and at least one year in health care.