Ambulatory Patient Access Specialist

Nationwide Children's Hospital; Westerville (OH); On-site; USD 34,000 - 52,000; Full time

Job summary

Nationwide Children's Hospital is seeking a patient access associate to greet and register patients, answer calls, and schedule appointments. The role supports accurate data collection and insurance screening in a busy hospital setting.

The position emphasizes high-quality customer service, teamwork with clinical staff, and adherence to procedures. Prior health-care exposure and CPR certification may be required depending on the role.

Qualifications

• High School Diploma or equivalent required.
• 1 year of health care experience preferred.
• CPR certification may be required depending on position.

Responsibilities

• Greet and register patients.
• Answer telephone calls, schedule appointments.
• Interact with Patient Access and clinical staff to coordinate care.
• Identify eligible insurance and assist with registrations and pre-certifications.
• Assist in shadowing/precepting new employees.

Skills

Customer service

Data entry

Communication

Administrative skills

Education

High School Diploma

Associate degree

Tools

MS Office

Electronic Health Records

Job description

Nationwide Children's Hospital is seeking a patient access associate to greet and register patients, answer calls, and schedule appointments. The role supports accurate data collection and insurance screening in a busy hospital setting.

The position emphasizes high-quality customer service, teamwork with clinical staff, and adherence to procedures. Prior health-care exposure and CPR certification may be required depending on the role.