Patient Access Specialist — Evenings & Training

10 Nationwide Children's Hospital; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Nationwide Children’s Hospital is seeking a Patient Access Representative to greet and register patients, answer calls, and schedule appointments. You will verify demographics and insurance information and coordinate with clinical staff to facilitate smooth patient flow.

The role requires strong computer and administrative skills, attention to detail, and the ability to handle sensitive information in a fast-paced environment. CPR may be required depending on position and manager's guidance.

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree preferred.
• CPR certification may be required depending on position.

Responsibilities

• Greet and register patients.
• Answer telephone calls and route inquiries.
• Schedule appointments.
• Pull and file medical charts as needed.
• Ensure accurate patient demographic and insurance information.
• Assist in coordinating with clinical staff and other departments.

Skills

Customer service

Computer skills

Administrative skills

Organizational skills

Education

High School diploma or equivalent

Associate's degree

Job description

Nationwide Children’s Hospital is seeking a Patient Access Representative to greet and register patients, answer calls, and schedule appointments. You will verify demographics and insurance information and coordinate with clinical staff to facilitate smooth patient flow.

The role requires strong computer and administrative skills, attention to detail, and the ability to handle sensitive information in a fast-paced environment. CPR may be required depending on position and manager's guidance.