Patient Access & Registration Specialist

Nationwide-Children; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children’s Hospital is seeking a Patient Access Representative to greet and register patients, answer calls, and schedule appointments. The role involves pulling and filing medical charts when indicated and ensuring accurate demographic and insurance information is captured.

CPR certification and relevant training may be required based on position. The ideal candidate will have strong computer and administrative skills, a solid commitment to customer service, and the ability to

Qualifications

• Greet and register patients using standard intake procedures.
• Provide excellent customer service to patients and families.
• Maintain accurate patient demographics and insurance data.

Responsibilities

• Greet and register patients in registration areas.
• Answer and route telephone calls professionally.
• Schedule appointments for patients.
• Pull and file medical charts as needed.
• Obtain and verify demographic, insurance, and physician information.

Skills

Computer skills

Administrative skills

Customer service

Education

High School diploma or equivalent

Associate's degree (preferred)

Job description

Nationwide Children’s Hospital is seeking a Patient Access Representative to greet and register patients, answer calls, and schedule appointments. The role involves pulling and filing medical charts when indicated and ensuring accurate demographic and insurance information is captured.

CPR certification and relevant training may be required based on position. The ideal candidate will have strong computer and administrative skills, a solid commitment to customer service, and the ability to