Patient Access Navigator & Scheduling Specialist

LE111 Pontotoc Health Services, Inc.; United States; On-site; USD 23,000 - 29,000; Full time

Job summary

North Mississippi Health Services is seeking a Patient Access Coordinator to support the organization’s financial health by handling demographic and insurance data, point-of-service collections, and patient communications. The role collaborates with the Patient Access Manager to minimize denials and ensure accurate patient flow and billing processes.

The position involves scheduling, pre-registration, and providing clear customer service to patients and their families while adhering to

Qualifications

• Experience with patient registration and insurance information collection.
• Ability to communicate policies and financial options to patients.
• Knowledge of HIPAA guidelines and regulatory requirements.
• Proficient in Microsoft Office suite.
• Strong analytical and problem-solving abilities.

Responsibilities

• Schedule and pre-register patients for appointments and tests.
• Verify demographics and insurance information.
• Provide patient financial counseling and estimates.
• Assist in collections and ABN administration.
• Resolve front-end denials and inform leadership of trends.
• Communicate with payers and hospital departments to resolve issues.
• Prepare monthly error and collections reports.

Skills

Registration systems

Microsoft Office

Negotiation and analytical skills

Verbal and written communication

Interpersonal skills

Organizational skills

Education

High School Diploma or GED

Job description

North Mississippi Health Services is seeking a Patient Access Coordinator to support the organization’s financial health by handling demographic and insurance data, point-of-service collections, and patient communications. The role collaborates with the Patient Access Manager to minimize denials and ensure accurate patient flow and billing processes.

The position involves scheduling, pre-registration, and providing clear customer service to patients and their families while adhering to