Patient Care Scheduler & Admin Support

University of Mississippi Medical Center; Jackson (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

University of Mississippi Medical Center in Jackson, MS seeks a Clinical Care Representative to coordinate patient appointments, manage referrals, and respond to patient inquiries with professionalism. The role requires strong organization, excellent communication, confidentiality, and proficiency with healthcare software and MS Office to support clinicians and ensure accurate record keeping.

This is a full-time, on-site position in the Family Medicine department, with a focus on delivering

Qualifications

• Degree (Associate or Bachelor) or High School Diploma/GED and two years of clinical, customer service or administrative support experience.
• Strong organizational and time-management abilities with excellent communication and interpersonal skills.
• Proficiency in healthcare management software and Microsoft Office Suite.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Schedule patient appointments to optimize provider time and resources.
• Follow up on referrals to ensure timely communication with patients and referring providers.
• Assist with patient service questions and provide accurate information and assistance.
• Provide general administrative support including managing patient records and correspondence.
• Maintain patient records and ensure accurate data entry in the system.
• Coordinate with the healthcare team to ensure seamless patient care and office operations.
• Adhere to healthcare regulations and confidentiality requirements.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Confidentiality

Multitasking

MS Office

Healthcare software

Education

Associate or Bachelor degree or High School Diploma/GED

Tools

Microsoft Office

Healthcare management software

Job description

University of Mississippi Medical Center in Jackson, MS seeks a Clinical Care Representative to coordinate patient appointments, manage referrals, and respond to patient inquiries with professionalism. The role requires strong organization, excellent communication, confidentiality, and proficiency with healthcare software and MS Office to support clinicians and ensure accurate record keeping.

This is a full-time, on-site position in the Family Medicine department, with a focus on delivering