Patient Access & Scheduling Specialist

Rochester Regional Health; Town of Irondequoit (NY); Vor Ort; USD 25.000 - 28.000; Vollzeit

Zusammenfassung

Rochester Regional Health is seeking an Access Associate to greet patients, manage check-in/check-out, and handle payments at the Riedman Health Center in Rochester, NY. The role supports scheduling and patient flow, with a focus on warm, inviting patient interactions.

Responsibilities include registration, verification of insurance, and processing payments. The position requires a friendly demeanor and strong communication skills to ensure a smooth patient experience in a busy healthcare

Qualifikationen

• 2-year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

Aufgaben

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

Kenntnisse

Associates degree

Computer skills

Customer service

Ausbildung

Associate's degree

Jobbeschreibung

Rochester Regional Health is seeking an Access Associate to greet patients, manage check-in/check-out, and handle payments at the Riedman Health Center in Rochester, NY. The role supports scheduling and patient flow, with a focus on warm, inviting patient interactions.

Responsibilities include registration, verification of insurance, and processing payments. The position requires a friendly demeanor and strong communication skills to ensure a smooth patient experience in a busy healthcare