Patient Access & Registration Specialist

Rochester Regional Health; Town of Batavia (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate for the Batavia Medical Campus, supporting Orthopedics. You will greet patients, check them in and out, and handle payments, delivering a warm and organized front-desk experience.

Responsibilities include registering patients, verifying insurance, scheduling appointments, managing calls, and guiding patients as needed, all while maintaining accurate records and a patient-centered approach.

Qualifications

• Two year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and manage check-in/check-out procedures.
• Process payments and handle billing when applicable.
• Verify insurance eligibility and obtain precertification when needed.
• Schedule patient appointments and manage incoming calls.

Skills

Customer service

Communication

Computer skills

Education

Associate degree

Job description

Rochester Regional Health is seeking an Access Associate for the Batavia Medical Campus, supporting Orthopedics. You will greet patients, check them in and out, and handle payments, delivering a warm and organized front-desk experience.

Responsibilities include registering patients, verifying insurance, scheduling appointments, managing calls, and guiding patients as needed, all while maintaining accurate records and a patient-centered approach.