Patient Access & Scheduling Specialist

Unity-Hospital-of-Rochester; Town of Greece (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is hiring an Access Associate in Rochester, NY to greet patients, perform check-in/check-out, and manage scheduled appointments in the Greece Addiction Recovery department.

This role requires a warm, patient-focused attitude, strong computer skills, and the ability to verify insurance, collect payments, and coordinate with clinical staff. Full-time, permanent position with daytime shifts.

Qualifications

• 2 year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and manage check-in/check-out procedures.
• Register patients and verify insurance coverage; obtain precertification when applicable.
• Billing and payments processing; collect payments as needed.
• Handle incoming calls and schedule patient appointments.

Skills

Customer service

Registration

Payment processing

Education

Associate degree

Job description

Rochester Regional Health is hiring an Access Associate in Rochester, NY to greet patients, perform check-in/check-out, and manage scheduled appointments in the Greece Addiction Recovery department.

This role requires a warm, patient-focused attitude, strong computer skills, and the ability to verify insurance, collect payments, and coordinate with clinical staff. Full-time, permanent position with daytime shifts.