Patient Access Specialist – Front Desk & Scheduling

United-Memorial-Medical-Center; City of Batavia (NY); On-site; USD 25,000 - 28,000; Part time

Job summary

Rochester Regional Health is seeking an Access Associate to greet patients, check in/out and process payments at the North Street Campus in Batavia, NY. This role requires a warm, inviting disposition as you are the first point of contact for patients and families.

Responsibilities include scheduling appointments, registering patients, verifying insurance, and handling payments. Per diem schedule with varied shifts supports great flexibility in a patient-centered environment.

Qualifications

• 2 year degree or equivalent
• Intermediate computer skills
• Excellent customer service and communication skills

Responsibilities

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

Skills

Customer service

Communication

Intermediate computer skills

Education

2 year degree or equivalent

Job description

Rochester Regional Health is seeking an Access Associate to greet patients, check in/out and process payments at the North Street Campus in Batavia, NY. This role requires a warm, inviting disposition as you are the first point of contact for patients and families.

Responsibilities include scheduling appointments, registering patients, verifying insurance, and handling payments. Per diem schedule with varied shifts supports great flexibility in a patient-centered environment.