Patient Access Specialist

rrhs; Town of Canandaigua (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health in Canandaigua, NY is seeking an Access Associate to greet patients, perform check-in/check-out, and assist with payments. The role requires a warm, inviting demeanor as you are the first point of contact for patients and families in our behavioral health setting.

The position is permanent/full-time, on-site at 35 North Street, Canandaigua, NY 14424, with a schedule that includes 8-hour shifts.

Qualifications

• 2 year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

Skills

2 year degree

Intermediate computer skills

Excellent customer service

Communication skills

Education

2 year degree or equivalent

Job description

Rochester Regional Health in Canandaigua, NY is seeking an Access Associate to greet patients, perform check-in/check-out, and assist with payments. The role requires a warm, inviting demeanor as you are the first point of contact for patients and families in our behavioral health setting.

The position is permanent/full-time, on-site at 35 North Street, Canandaigua, NY 14424, with a schedule that includes 8-hour shifts.