Patient Access & Scheduling Specialist

Talentify; Tahlequah (OK); On-site; USD 18,000 - 25,000; Full time

Job summary

Talentify in Tahlequah, OK is seeking a Patient Access Representative to collect patient information, verify insurance coverage, and maintain accurate electronic health records. The role includes scheduling, cancelling, and rescheduling appointments while delivering excellent customer service.

Knowledge of Medicaid/Medicare billing guidelines and HIPAA compliance is essential, along with a strong understanding of medical terminology used in patient access and revenue processes.

Qualifications

• High School diploma or GED required; or at least six months of specialized training or experience.
• Knowledge of interview techniques and billing office requirements.
• Knowledge of medical terminology related to healthcare access and billing processes.

Responsibilities

• Greets and assists patients and visitors in person or by phone and resolves general problems or complaints.
• Determines eligibility of patients seeking healthcare and assists with registrations and pre-registrations.
• Schedules, cancels, and reschedules patient appointments and coordinates with clinic staff to ensure timely delivery of services.

Skills

Customer service

Interview techniques

Medical terminology

Billing knowledge

Education

High School diploma or GED

Tools

Database software

Job description

Talentify in Tahlequah, OK is seeking a Patient Access Representative to collect patient information, verify insurance coverage, and maintain accurate electronic health records. The role includes scheduling, cancelling, and rescheduling appointments while delivering excellent customer service.

Knowledge of Medicaid/Medicare billing guidelines and HIPAA compliance is essential, along with a strong understanding of medical terminology used in patient access and revenue processes.