Patient Access & Scheduling Specialist

VARIETY CARE INC; Oklahoma City (OK); On-site; USD 22,000 - 28,000; Full time

Job summary

Variety Care Inc. is seeking a friendly and detail-oriented Patient Access Specialist in Oklahoma City to join our Patient Access team. You will schedule appointments, provide exceptional service, and assist patients in accessing Variety Care services across clinics, while adhering to HIPAA and privacy policies.

Proficiency with EPIC scheduling and strong communication are essential. The role emphasizes accurate information gathering, compassionate service, and teamwork with care teams to ensure

Qualifications

• High School Diploma or GED.
• Experience with data entry and business applications.
• Customer service experience handling public or phone.
• Excellent listening and communication skills.
• Experience with confidential information.
• Strong organizational skills and ability to prioritize.

Responsibilities

• Provide excellent customer service and schedule patients.
• Maintain effective telephone etiquette and professional demeanor.
• Handle high call volume and first contact with VC health center.
• Meet or exceed patient access performance measures.
• Document in EPIC scheduling and patient communications.
• Follow HIPAA guidelines and privacy policies.

Skills

Customer service

Communication

Active listening

Attention to detail

Education

High School Diploma or GED

Tools

EPIC (EMR) Scheduling

Data entry

Job description

Variety Care Inc. is seeking a friendly and detail-oriented Patient Access Specialist in Oklahoma City to join our Patient Access team. You will schedule appointments, provide exceptional service, and assist patients in accessing Variety Care services across clinics, while adhering to HIPAA and privacy policies.

Proficiency with EPIC scheduling and strong communication are essential. The role emphasizes accurate information gathering, compassionate service, and teamwork with care teams to ensure