Patient Access & Scheduling Coordinator

Oklahoma State University; Tulsa (OK); On-site; USD 22,000 - 25,000; Full time

Job summary

OSU-Center for Health Sciences in Tulsa is seeking a Patient Service Representative to handle front-desk duties, appointment scheduling, call confirmations, and insurance verification while upholding departmental policies and regulatory compliance.

The role requires a High School Diploma or GED and strong MS Office skills, plus excellent customer service and teamwork. A valid Oklahoma driver license is required; EMR experience is preferred.

Qualifications

• High School/GED is required and must be conferred by start date.
• Strong MS Office skills incl. Outlook, Word, Excel; typing and data entry.
• Knowledge of medical terminology; excellent customer service and interpersonal communication.
• Ability to communicate effectively with patients and medical staff; team oriented; HIPAA aware.

Responsibilities

• Check-in/out patients and schedule appointments.
• Perform call confirmations and insurance verification.
• Maintain accuracy and compliance with departmental policies and state/federal regulations.

Skills

MS Office Suite (Outlook, Word, Excel)

Typing

Data entry

Medical terminology

Customer service

Communication

HIPAA knowledge

Team player

Ability to learn new processes

Education

High School Diploma or GED

Some college or technical school in related field

Tools

EMR system

Job description

OSU-Center for Health Sciences in Tulsa is seeking a Patient Service Representative to handle front-desk duties, appointment scheduling, call confirmations, and insurance verification while upholding departmental policies and regulatory compliance.

The role requires a High School Diploma or GED and strong MS Office skills, plus excellent customer service and teamwork. A valid Oklahoma driver license is required; EMR experience is preferred.