Patient Access & Scheduling Specialist

Intermountain Healthcare Inc.; Superior (CO); On-site; USD 27,000 - 35,000; Full time

Job summary

Intermountain Health seeks a Patient Service Representative for Lafayette/Superior clinics in Colorado. The role involves greeting patients, registering them, scheduling appointments, and verifying insurance, with emphasis on accurate EMR entries and privacy compliance.

The position requires strong customer service, basic computer skills, and the ability to communicate effectively with patients and staff. On-site role with compassionate patient care ethos and reliable teamwork.

Qualifications

• Six months of customer service experience.
• Basic computer skills for word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to protect PHI and privacy.

Responsibilities

• Greet/check-in/out patients and verify demographic data in registration system.
• Schedule appointments for visits, tests, referrals, and consultations.
• Obtain insurance cards, IDs, and signatures as required for forms.
• Assist with completing forms for regulatory and billing needs, educate patients on financial assistance.
• Process payments and document interactions in the EMR.

Skills

Customer service

Computer skills

Interpersonal skills

Communication skills

Privacy protection

Education

High school diploma or GED

Tools

EMR systems

Job description

Intermountain Health seeks a Patient Service Representative for Lafayette/Superior clinics in Colorado. The role involves greeting patients, registering them, scheduling appointments, and verifying insurance, with emphasis on accurate EMR entries and privacy compliance.

The position requires strong customer service, basic computer skills, and the ability to communicate effectively with patients and staff. On-site role with compassionate patient care ethos and reliable teamwork.